Privacy Policy

We value privacy and safeguard personal information. This Privacy Policy outlines the collection and usage of personal information, as well as your rights concerning that information.

In this document, 'Jupiter Law', 'we', 'us', or 'our' refers to Jupiter Law Pty Ltd ABN 85 670 096 143.

By accessing our website, social media pages, providing personal information, or purchasing services from us, you agree to this Privacy Policy. If you do not agree, you are not permitted to use our website or purchase services from us. Our contact information can be found in section 11 below.

The Privacy Act 1988 (Cth) ('Privacy Act') defines 'personal information' as any information or opinion about an identified individual or an individual who can be reasonably known or identified. It is important to note that this information or opinion does not have to be true and it does not need to be in written form to be included in this definition.

We may collect the following types of personal information about you:

• Name, date of birth, gender, passport and driver's license numbers;
• Phone number, email address, home and mailing addresses;
• Bank account, billing address, payment details, purchase history;
• Site interactions, search queries, search history;
• Browser and device types, geolocation data, IP address, information about your access and use of our sites;
• Information for conflicts or regulatory assessments;
• Contact and marketing preferences;
• Your professional experience if you are applying for a role with us; and
• Sensitive information, which is a subset of personal information that is more strongly protected (such as trade union membership and health information) and will only be collected with your consent.

We may collect personal information from you:

• Directly, such as when you contact us by email, phone, or the contact form;
• Indirectly, such as when you use our site or VoIP phone system;
• By using third parties for analytics, conflict checks or communications;
• By using publicly available resources, such as the Australian Securities and Investment Commission register or networking sites like LinkedIn.

If you provide us with personal information about others, you must inform them that you are sharing their information with us and obtain their authority to share their information with us.

We may collect, store, use and share your personal information for the following purposes:

• Onboarding you as a client, which includes conducting anti-money laundering and background checks;
• Communicating with you (including storing records of our conversations);
• Performing analytics to improve our website, matter management, financial performance, and engagement with our online resources;
• Fulfilling our legal obligations and resolving disputes;
• Sending you promotional information about us, as well as legal updates and insights that we believe may interest you;
• Considering your application to join our team; and
• Processing and responding to your requests, inquiries or complaints.

We may not be able to carry out these activities without your personal information.

We are bound by professional obligations of confidentiality and legal professional privilege to our clients. We protect all client information, including personal information, in accordance with these obligations.

We may share your personal information with:

• Our employees, contractors, and/or related entities;
• Barristers, legal consultants, and other specialists for your specific matter;
• Our service providers, contractors and agents who assist us in providing and marketing our services to you (such as Clio and VXT); and
• Courts, tribunals, and regulatory authorities as required by law, in connection with legal proceedings or to establish, exercise, or defend our legal rights.

In addition to the above, we may disclose your personal information to other third parties in the following scenarios:

• To provide our business processes, products, and services, including data storage platforms and payment system operators;
• For research, evaluation, and analysis, including analytics businesses and artificial intelligence models;
• If we or most of our assets are acquired by a third party, where your personal information may be transferred;
• If we have a legal or regulatory obligation or request to disclose or share your personal information; and
• In any other scenario where you authorise specific third parties to receive information held by us.

Some of your personal information may be stored and managed by a cloud service provider located in another country.

Any of the third parties mentioned above may store, transfer or access the disclosed personal information outside of your country.

We may use cookies on our website occasionally. Cookies are small text files that websites save on your computer or device with internet access. We use cookies to differentiate you from other users of our website and enhance your browsing experience.

If you prefer to disable cookies, you can adjust your browser settings to reject all cookies. Please note that if you block all cookies, including essential cookies, you may not be able to access certain parts or all of our website.

We may store your personal information in electronic or hard-copy form. We use physical and electronic security measures to keep your personal information secure from loss, modification, or disclosure.

We will update, retain, and delete your data in accordance with our policies, procedures, and applicable laws and, where applicable, your instructions.

We cannot guarantee the security of any information that is transmitted to or by us over the Internet. The transmission and exchange of information are carried out at your own risk.

You may deal with Jupiter Law anonymously but this can impact the services we can provide to you. For example, we will not be able to take your instructions as a client.

You have certain rights under the Privacy Act and Spam Act 2003 (Cth):

• You can request access to your personal information that we have;
• You can ask us to update or correct any personal information that is incorrect, incomplete or outdated; and
• You can choose to opt out of receiving direct marketing communications from us.

To exercise any of these rights, please contact us using the contact details provided in section 11 below.

We may need to verify your identity before providing or making changes to your personal information. An administrative fee may be associated with this process.

In some cases, we may deny your request to access or correct your personal information. If this happens, we will provide an explanation for the denial.

Our email address is below. You are welcome to send questions or complaints.

Email: privacy@jupiter.law

If you submit a privacy complaint, we will let you know how your complaint will be handled. We may ask for further details, liaise with relevant parties and keep records about your complaint. We try to respond to complaints within 30 days.

If you disagree with our decision, you can refer your complaint to the Office of the Australian Information Commissioner by visiting www.oaic.gov.au, calling 1300 363 992 or by emailing enquiries@oaic.gov.au.